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Tech Support Staff

 

Job Overview:
We are currently looking for someone to join our Tech Support team who will be responsible for purchase order fulfillment, RMA fulfillment, and provide tech support over the phone or email.  This position requires an individual to be well-organized, a good communicator, and work well with others.  Background knowledge of the wireless industry is a plus.  Knowledge of the use of spectrum analyzer, signal generator, and power meter is not required, but a big plus.  If necessary, we will offer training to on the use of these equipment.  

 

Responsibilities:

·          RF Testing for daily outgoing and incoming shipments

·          Test outgoing units with RF test equipment (spectrum analyzer, signal generator, and power meter)

·          Test incoming RMA units for general functionality

·          Answering Tech Support email and phone inquires

·          Report documentation and database management

 

Qualifications: 

·          Bachelor’s degree required

·          Well organized and able to follow detailed instructions

·          Strong verbal communication and writing skills

·          Self-motivated and takes initiative

·          Strong knowledge in Outlook, Excel, and Word

·          Basic knowledge of Access

·          Basic networking knowledge

·          At least 1 year of work experience (preferably with Repeaters, DAS, BTS,

wireless service providers, or turnkey solution providers)

·          Some heavy lifting may be required

 

Advanced RF Technologies, Inc. (ADRF) designs, develops and markets innovative wireless coverage solutions.
ADRF provides its products and services to Tier 1 wireless service providers in the U.S., Europe, and Asia. If you are a self-motivated individual who thrives in a fast-paced, independent work environment, and meets or exceeds the above qualifications, we would like to talk to you.
Tech Support Staff
skim@adrftech.com
t_Manager_Sales_Engineer.gif

Qualifications
  • BS or MS in Electrical Engineering preferred
  • 4+ years of experience in wireless transmission equipment sales (Work experience in or with Repeaters, DAS, BTS, etc. development, wireless service providers, or turn-key coverage solution providers)
  • Excellent presentation and interpersonal skills
  • Solid writing skills
  • Experience in identifying business opportunities and development
Key Responsibilities
  • Searching for new clients that could benefit from company products or services and maximizing customer potential in the U.S. market.
  • Establishing new and maintaining existing long-term rapports with customers
  • Supporting marketing activities by attending trade shows, conferences and other marketing events
  • Performing technical presentations and demonstrating how a product will meet client needs
  • Providing pre-sales technical assistance and product education
  • Preparing RFI/RFP responses and proposals
Advanced RF Technologies, Inc. (ADRF) designs, develops and markets innovative wireless coverage solutions.
ADRF provides its products and services to Tier 1 wireless service providers in the U.S., Europe, and Asia. If you are a self-motivated individual who thrives in a fast-paced, independent work environment, and meets or exceeds the above qualifications, we would like to talk to you.
Location: Los Angeles, CA
careers@adrftech.com

t_Sales_Engineer.gif

Qualifications

  • BS in Electrical Engineering preferred
  • Basic understanding of wireless communications technologies/protocols
  • Excellent presentation and interpersonal skills
  • Solid writing skills

Key Responsibilities

  • Searching for new clients that could benefit from company products or services and maximizing customer potential in the U.S. market.
  • Establishing new and maintaining existing long-term relationships with customers
  • Supporting marketing activities by attending trade shows, conferences and other marketing events
  • Performing technical presentations and demonstrating how a product will meet client needs
  • Providing pre-sales technical assistance and product education
  • Preparing RFI (Request for Information) /RFP (Request for Proposal) responses and proposals
Advanced RF Technologies, Inc. (ADRF) designs, develops and markets innovative wireless coverage solutions.
ADRF provides its products and services to Tier 1 wireless service providers in the U.S., Europe, and Asia. If you are a self-motivated individual who thrives in a fast-paced, independent work environment, and meets or exceeds the above qualifications, we would like to talk to you.
Location: Los Angeles, CA
careers@adrftech.com